Terms of Service - MATSYA FASHION

Agreement to Terms

Welcome to MATSYA FASHION. By accessing or using our website and services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

Use of Website

Eligibility

You must be at least 18 years old to make purchases on our website. By using our services, you represent that you are of legal age to form a binding contract.

Account Registration

• You are responsible for maintaining the confidentiality of your account credentials
• You must provide accurate and complete information during registration
• You are responsible for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account

Prohibited Activities

You agree not to:

• Use the website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the website's functionality
• Upload malicious code or viruses
• Impersonate another person or entity
• Collect or harvest information about other users

Products and Orders

Product Information

We strive to display product colors, images, and descriptions as accurately as possible. However, we cannot guarantee that your device's display will accurately reflect the actual product colors. We reserve the right to limit quantities and discontinue products at any time.

Pricing

• All prices are in Indian Rupees (INR) and include applicable taxes
• Prices are subject to change without notice
• We reserve the right to correct pricing errors
• If a pricing error occurs, we will contact you before processing your order

Order Acceptance

Your receipt of an order confirmation does not signify our acceptance of your order. We reserve the right to accept or decline your order for any reason, including product availability, errors in pricing or product information, or suspected fraudulent activity.

Payment Terms

We accept various payment methods including credit cards, debit cards, UPI, and net banking. By providing payment information, you represent that:

• You are authorized to use the payment method
• The information you provide is accurate and complete
• You will pay all charges incurred at the prices in effect when incurred
• You authorize us to charge your payment method for the total amount of your order

Shipping and Delivery

• Shipping charges are calculated at checkout based on your location
• Free shipping may be available on orders above a certain amount
• We ship to addresses within India only
• You will receive tracking information once your order ships
• Risk of loss passes to you upon delivery to the carrier

Returns and Refunds

Return Eligibility

To be eligible for a return, items must:

• Be unused and in the same condition as received
• Have all original tags and packaging intact
• Be returned within 7 days of delivery
• Include proof of purchase

Non-Returnable Items

• Intimate apparel and undergarments
• Jewelry and accessories (unless defective)
• Sale or clearance items marked as final sale
• Gift cards

Refund Process

Once we receive and inspect your return, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method. Please allow additional time for your bank to process the refund.

Intellectual Property Rights

All content on this website, including text, graphics, logos, images, and software, is the property of MATSYA FASHION or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written permission.

Limitation of Liability

To the maximum extent permitted by law, MATSYA FASHION shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or other intangible losses resulting from:

• Your use or inability to use our services
• Unauthorized access to or alteration of your data
• Any conduct or content of third parties on the website
• Any content obtained from the website

Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.

Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes are posted constitutes your acceptance of the modified terms.